bjeet FAQ —
Answers to all your questions

Decimal odds are a number that tells you the total amount you will receive for a ৳1 bet — including your stake. For example, if the odds are 2.50, a ৳100 bet would return ৳250 in total (meaning a profit of ৳150). The higher the odds, the lower the chance of winning but the greater the reward. At bjeet, all odds are shown in decimal format, so the calculation is simple — odds × stake = total return.

The most widely played markets in cricket are: Match Winner (which team will win), Toss Winner, Top Batter and Bowler, First Innings Runs, Total Sixes, and Player Performance markets. These markets are especially popular in BPL, IPL, and the T20 World Cup. For example, in a Bangladesh vs India match you can place a bet on the Match Winner market.

An accumulator bet combines multiple events into a single bet. The odds of each event are multiplied together, which means the potential winnings can be much higher. However, if any one of your selections is wrong, the entire bet is lost. The risk is higher but so is the reward. On bjeet, accumulator bets are very easy to put together.

Yes, live in-play betting is available on bjeet. Odds are updated continuously while the match is in progress. This type of betting requires quick decisions because the situation can change from moment to moment. In the live betting section you can place bets based on the score, overs, and current state of play.

If a match is cancelled or left incomplete, bjeet's rules generally state that the stake for that bet is refunded or counted as void. For accumulator bets, the cancelled event is removed and the result is determined based on the remaining selections. For more details, see bjeet's terms and conditions page.

bjeet has two support channels: live chat on the website and email at [email protected]. Live chat gets you an immediate response, and for more complex issues you can send an email and the team will provide detailed assistance. Both channels are available in Bengali and English.

Yes, bjeet's support team provides assistance in both Bengali and English. Bengali has been kept as the primary language with Bangladeshi players in mind, so you can ask your questions in Bengali without hesitation and receive answers in Bengali.

bjeet's support is active seven days a week, 24 hours a day. Whether it is night or a holiday, you can get help via live chat or email. Whenever you have a problem, you can reach out straight away — the bjeet team is always ready.

To get your issue resolved quickly, have the following ready before you reach out: the email address or phone number registered to your account, the date and amount of the transaction (if the issue is payment-related), a detailed description of the problem, and screenshots if possible. Having this information on hand allows the support team to assist you faster.

The KYC, or "Know Your Customer", process ensures the security of your account and funds. It confirms that the account belongs to you and that no one else is using it in your name. At the same time, it prevents fraud and money laundering. bjeet places importance on the KYC process to keep every player's funds protected.

Absolutely. All identity documents submitted to bjeet are stored securely on encrypted servers. This information is not shared with any third party — it is used solely for verification purposes. You can find full details on data protection in bjeet's privacy policy.

Generally, a National Identity Card (NID), passport, or driving licence are accepted. For Bangladeshi players, the National Identity Card (NID) is the easiest option. Make sure the image of your document is clear and complete — blurry or cropped images will not be accepted. A recent bank statement or utility bill may also be requested as proof of address.

KYC verification is usually requested before your first withdrawal or when your transactions exceed a certain amount. In some cases it is a good idea to complete verification right after registration, as this avoids any delays with withdrawals later on. bjeet always gives advance notice when verification is required.

If your documents are rejected, contact bjeet support right away. Common reasons include a blurry image, an expired document, or unclear information. The support team will let you know the reason and you will be able to resubmit the correct documents. You will have more than one opportunity to do so.

Some common signs: chasing losses by placing even more bets, being unable to stop betting, hiding your betting from family or friends, continuing to play despite financial difficulties, and feeling mentally unsettled. If you notice these signs, use the responsible gambling options available on bjeet.

You can speak directly with bjeet's support team — they will help you in complete confidence. You can also talk to family or trusted friends. bjeet's responsible gambling page has further resources and guidance. Asking for help is not a sign of weakness — it takes courage.

Yes, on bjeet you can set a daily, weekly, or monthly deposit limit for yourself. This is an effective way to keep your spending under control. To set a limit, use your account settings or get help from the support team. See the responsible gambling page for more details.

Cooling-off is taking a break from betting for a set period — for example, a few days or weeks. With self-exclusion, you can temporarily or permanently close your account for a longer period. To use this feature, contact bjeet support — they will act quickly and the process is completely confidential.

bjeet is for players aged 21 and over only. Age is checked at registration and confirmed during the KYC process. bjeet strictly prohibits underage gambling. If there are underage members in your household, keep them away from access to your account.

The minimum withdrawal amount on bjeet is ৳800. Withdrawal requests below this amount will not be processed. Before withdrawing, make sure your account balance is ৳800 or more and that your KYC verification has been completed.

Withdrawals on bjeet generally take between 30 minutes and 3 hours to process. bKash, Nagad, and Rocket are usually the fastest. Bank transfers may take a little longer. If your verification is complete, there are no additional delays on withdrawals.

No. Under bjeet's policy, withdrawals can only be made to a wallet or bank account registered in the account holder's own name. Requests to send money to another person's number will not be accepted. This is an important rule to protect your funds and prevent fraud.

Yes, withdrawals on bjeet are processed 24 hours a day, seven days a week. Whether it is night or the weekend, you can submit a withdrawal request at any time and it will generally be completed within 30 minutes to 3 hours. There is no risk of delays on weekends.

A withdrawal may be delayed or held up for a few common reasons: KYC verification not completed, bonus wagering requirements not met, the minimum amount (৳800) not reached, or a discrepancy in account details. Check each of these; if the problem persists, contact support.